Mon | 10:30 am – 10:30 pm | |
Tue | 10:30 am – 10:30 pm | |
Wed | 10:30 am – 10:30 pm | |
Thu | 10:30 am – 10:30 pm | |
Fri | 10:30 am – 10:30 pm | |
Sat | 09:30 am – 06:00 pm | |
Sun | Closed |
I will do my best to respond to all communication in a timely fashion. The best way to reach me is through the customer service email. The messaging apps on socials are a bit tricky and sometimes I do not receive messages until hours later.
My products are not intended to treat or cure any illnesses. They may alleviate symptoms, but they are not medicine.
All ingredients lists are posted and common allergens are highlighted. I, Martha-Jane's Apothecary, LLC, am not liable in the event of any allergic reactions, as it is the consumer's responsibility to ensure their own safety and make informed choices on purchases. It is my responsibility to provide accurate information so that the consumer may do that.
All products have been preserved with phenoxyethanol, lactobacillus ferment filtrate, sodium lactate preservative booster, and citric acid and rice bran stabilizers. They have been pH tested and all proper sanitation measures were taken during production. It is the consumer's responsibility to properly care for their products once purchased. This means storing out of direct sunlight, closing lids, not touching droppers to skin, using the spatula provided with the jar of cream, and not allowing water to get into your products.
These steps ensure that your products last as long as possible. If you do not take proper care of your products, they will degrade more quickly no matter how well I've made them.
Returns will be done on a discretionary case-by-case basis, but in order to receive a full refund one must contact me to initiate the returns process within 14 days of purchase and return the product container within 30 days. I wash, bleach, and recycle containers. If you cannot return the container, we will come to an agreement that includes either a partial refund, store credit, or a discount on future products.
By purchasing you are acknowledging and accepting these terms & conditions.
Thank you for your business